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Home > Shopping Cart Help
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Shopping Cart Help
If you are having troubles updating products or editing your cart, feel free to Contact Us for assistance.
To purchase a product:
- First you must utilize the "Add to Cart" or "Buy now" buttons to place an item in the shopping basket.
- After a product is added to the shopping basket, you can click the "View or Edit Cart" links to update quantities or remove products from the basket
- Once you have the products and quantities finalized, you can click the "Checkout" link
- Next, complete the required Billing, Shipping and Payment information.
- Finally, select the Order Complete option to complete the transaction.
Once the order has been processed a confirmation email will be sent and the product(s) shipped to the designated address.
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Factory Direct Showroom
32421 Calle Perfecto
San Juan Capistrano, CA 92675
Toll Free: 1-888-434-7345
Showroom Phone: 949-369-9171
Toll Free Fax: 1-888-332-6423
Showroom Hours:
Monday - Friday: 9:00AM - 5:00PM
Saturday-Sunday: 10:00AM - 4:00PM
Will Call Pickup Every Day
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| *All Orders Shipped FedEx®
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Flat Rate Shipping:
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Ship Cost:
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Dollar Value of Order:
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$4.99 USD
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$0.01 - $49.99
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$9.99 USD
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$50.00 - $99.99
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$14.99 USD
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$100.00 - $289.99
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$19.99 USD
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$290.00 - $499.99
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$29.99 USD
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$500.00 and up
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* Flat rate shipping applies to the continental United States. Additional shipping charges apply if shipping to Hawaii, Alaska and outside the United States.
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Payment Methods
To purchase any of our Diamond Fire Pit Glass products we accept all of the following forms of payment: Visa, Master Card, American Express and Discover credit cards, checks, money orders and PayPal payments. We use PayPal and Google Checkout for processing of all credit card orders online. PayPal is secure, accepts all forms of payment (credit cards, echecks or bank account transfers) and requires no account to use.
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Shipping
All In stock items ship within 1 business day from when received. Once shipped expect to see you order within 3-5 business days or less- You may track your order at any time by using our LivePerson feature on our website or by calling our shipping department toll free at 1-888-434-7345.
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