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Domestic

 
  • We ship via FedEx for orders placed in the United States with the exception of Alaska and Hawaii. (These items ship USPS)

  • Typical shipping time is SAME DAY on orders placed before noon pacific time on all in stock items shipping inside the USA.

  • *Custom orders excluded from same day shipping such as but not limited to Granite Fire Pits, Extra Large Burners, Etc.

  • Orders will ship FedEx Ground or FedEx Home Delivery unless specified otherwise at time of order. Home Delivery currently delivers Monday-Saturday at standard rate pricing. NO EXTRA CHARGE FOR SATURDAY DELIVERY on Home Delivery Ground packages being delivered to a residence.

  • Orders shipped to a business are delivered Monday-Friday.

  • Once you place an order on Diamond Fire Pit Glass website you will be automatically emailed a tracking number for your order as soon as your item has shipped.
 

International Orders

 
  • We currently ship to all areas of the United States of America and Canada and reserve the right to seek additional shipping when necessary due to any Taxes, Duties and/ or handling fees that may become due. In the event your order requires additional shipping charges on your fire pit glass product we will contact you prior to shipping for authorization of additional shipping charges and give you the opportunity to proceed with the order or cancel for a full refund.

  • Once packages are shipped from our location and are no longer in our possession we can not change the shipping method or be held liable for loss of package. No Exceptions.

  • Diamond Fire Pit Glass Company will not be liable for any delays and/or additional requirements imposed by customs.

  • It is the responsibility of the buyer to determine the suitability of Diamond Fire Pit Glass products in your area including any code or compliance laws.

  • We do not ship our burners or fire rings International.

All rights Reserved.
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Factory Direct Showroom 
32421 Calle Perfecto 
San Juan Capistrano, CA 926725

Toll Free: 1-888-434-7345 
Showroom Phone: 949-369-9171 
Toll Free Fax: 1-888-332-6423 

Showroom Hours: 
Monday - Saturday: 9:00AM - 5:00PM 
Sunday: 10:00AM - 4:00PM
Will Call Pickup Every Day




*All Orders Shipped FedEx®

Flat Rate Shipping:

Ship Cost:
Dollar Value of Order:
$4.99 USD
$0.01 - $49.99 
$9.99 USD
$50.00 - $99.99
$14.99 USD
$100.00 - $289.99
$19.99 USD
$290.00 - $499.99
$29.99 USD
$500.00 and up

* Flat rate shipping applies to the continental United States. Additional shipping charges apply if shipping to Hawaii, Alaska and outside the United States. 




Payment Methods

To purchase any of our Diamond Fire Pit Glass products we accept all of the following forms of payment: Visa, Master Card, American Express and Discover credit cards, checks, money orders and PayPal payments. We use PayPal and Google Checkout for processing of all credit card orders online. PayPal is secure, accepts all forms of payment (credit cards, echecks or bank account transfers) and requires no account to use.

Shipping
All In stock items ship within 1 business day from when received. Once shipped expect to see you order within 3-5 business days or less- You may track your order at any time by using our LivePerson feature on our website or by calling our shipping department toll free at 1-888-434-7345.


 

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Online Specials and Discounts
 

Remodeling and Home Design